NotReal003 | Support Desk

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Privacy Policy ​

Last Updated: 22/04/2026 (DD/MM/YYYY)

Data Collection ​

IMPORTANT NOTICE

We collect IP addresses for every incoming request to our API. This data is utilized by our Analytics API EndPoints to monitor site usage, optimize performance, and ensure the security and stability of our services.

Social Page ​

As stated on our Social Page, we do not collect personal data from users on this section of our website, except for IP addresses as noted above. These are gathered through tools like Cloudflare Insights to help us understand site traffic trends. Your privacy is paramount to us, and no other identifying information is stored or processed from this page.

Request Page ​

Notice: We collect user data to provide, secure, and improve our services.

When you log in with your Discord account or sign up with an email address on our Request Page, we collect the following data:

  • Account ID: (for users signed in with Discord or Google): To link your account and enable login functionality.
  • Email address: To verify your identity and send service-related updates.
  • Username and avatar: To personalize your experience on the site.
  • IP address: For security purposes (e.g., detecting suspicious activity).
  • Device and browser information (user agent): To optimize compatibility and troubleshoot issues.

All collected data is retained until the service is permanently discontinued and becomes unavailable. This ensures historical, operational, and security continuity.

To request access or deletion of your data, contact support@notreal003.org. However, response timelines (7, 30, or 90 days) are not guaranteed, and your request may be denied or rejected depending on operational capacity, legal, or technical reasons.

Player Stats Check ​

When you search for a player on our Player Stats Check site, we collect:

  • Player name: Only for successfully searched players, stored to improve search functionality and track usage trends.

No other personal data is collected from this feature.

Data Sharing Policy ​

We maintain a strict policy regarding your privacy.

We do not sell, trade, rent, or share your personal data with third parties.

Specifically:

  • No Advertisers: We do not share your information with marketing agencies, advertisers, or ad networks.
  • No Third-Party Sales: We do not sell your data to any external organizations.

Service Providers ​

We utilize trusted infrastructure providers solely to host and secure our services. While data passes through these systems to allow the website to function, these providers are not authorized to use your data for their own marketing purposes:

  • Cloudflare & Railway: Used for hosting, security, and performance.
  • Google Analytics: Used strictly for internal traffic analysis.

Communication Preferences ​

We may use your email address exclusively to send you:

  • Essential service updates and announcements (e.g., security alerts, feature changes).
  • Internal newsletters regarding our specific projects.

We will not send you third-party advertisements or promotional offers from external companies.

You can opt out of non-essential communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at support@notreal003.org. Opt-out requests will be processed when feasible, but response or removal timeframes are not guaranteed.

Access to Personal Data ​

Only the Owner and Admin have direct access to sensitive information such as IP addresses and account details, ensuring strict control over your data.

ADDITIONAL INFORMATION

We use Cloudflare (for security and performance) and Railway Hosting (for website hosting). These services may process non-personal data, such as IP addresses, as part of their standard technical operations to keep the site online. For more details on their infrastructure policies:

Your Rights (In Development) ​

You have the right to:

  • Request access to your personal data.
  • Ask for corrections or updates.
  • Request deletion of your data.
  • Opt out of internal communications.

All such requests must be made via email at support@notreal003.org. Please note that we are not obligated to respond within a fixed timeframe, and requests may be rejected for operational, legal, or technical reasons.

Data Retention ​

All collected data (including account, IP, request, and analytics data) is retained indefinitely until we fully discontinue our services and the associated platform becomes permanently unavailable. Once discontinued, all stored data will be securely deleted.

Policy Changes ​

POLICY UPDATES

This policy may change as our services evolve. Minor updates will be reflected here with a new date and version number. For significant changes (e.g., new data collection practices), we’ll update this page without prior notice. We recommend reviewing this policy periodically to stay informed.

ADDITIONAL INFORMATION WE STORE
  • Request Page Submissions: We store your submitted requests along with the Display Name used.
  • Player Stats Check: Successfully searched player names are stored as noted above.
  • Analytics Data: Aggregated usage statistics, such as session duration and referrer pages, are stored for performance optimization.